GAME won’t be stocking, Mass Effect 3 or future EA titles after SSX
GAME have again reported that they will no longer be stocking more titles. Last week we reported regarding the Ubisoft Playstation Vita launch title situation where GAME also didn’t stock Ubisoft’s titles. Now GAME have moved onto another developer/publisher EA.
The information was first brought into public eye when EuroGamer received a memo from GAME and Gamestation employees regarding the situation. Eurogamer have taken images to prove the email’s source and that the below information is infact true and will be happening.
There is some even more bad news, If you have a pre-order, GAME will refund you via in-store credit, rather than with cash.Within the email GAME have stated they will be giving customers a £5 gift voucher to apologies for the situation and will be notifying customers on where to re-order their pre-orders.
“For customers who have pre-ordered the N7 Collector’s Edition please re-order your copies through these retailers.”
These are Amazon, Play, Zavvi and ShopTo.
“For further information regarding the Mass Effect 3 Standard Edition with the N7 Warfare Gear in-game weapons pack, please check this page later today,” the blurb continued.
“If you have placed a deposit for a pre-order or are uncertain that your existing pre-order will be guaranteed, please contact your local retailer.”
“Your local retailer is doing everything possible to make this process as smooth as possible to ensure you get your copy on launch day.”
Update: After this information was revealed, Eurogamer has managed to get an official response from GAME and why they have decided to stop stocking EA titles.
EuroGamer: UPDATE: GAME has issued a statement to Eurogamer in response to the retailer’s decision not to stock Mass Effect 3, blaming it on a “supply issue”.
“We currently have a supply issue with regards to Mass Effect 3, which means that GAME and gamestation will not be able to fulfil orders for Mass Effect 3 at this time. We want to give customers as much notice about this as possible and provide them with a range of options ahead of launch.
“We appreciate that this is disappointing for our customers, and we apologise sincerely for the inconvenience that this will cause. We value the loyalty of our customers very highly and as a gesture of goodwill we are providing the following:
- Customers who have pre-ordered in store, will have the opportunity to add £5 worth of Reward points to their card if they visit us from today through to 16 March 2012.
- Customers who have placed a deposit for the title will receive refund as well as the £5 worth of Reward points between 1 and 16 March 2012.
- Customers who have pre-ordered online, will be provided with an online voucher to the value of £5 to be spent on any purchase on our sites.